Welcome to The Red Curve!

I hope that the The Red Curve will be a place for meaningful discussions on the subject of improvement — and in particular, the improvement of human-based systems.

Human-based systems are all around us:

Every business is an example of a human-based system. This includes the multi-national corporation, the sole proprietorship and everything in between. So is every school, university, hospital, military unit and every family. Even individuals are examples of human-based systems.

One of my deep beliefs is that there are no fixed limits on our ability to improve human-based systems.

There are plenty of obstacles to improving human-based systems. In the discussions we have here I expect we will often discuss different types of obstacles and how we can ensure that they do not block us.

Let me close with the following thought.

Each of us impacts and is impacted by many different and interconnected human-based systems. Those systems play a large role in determining our health and welfare and the health and welfare of our friends and families. It is important that they work well.

When these systems don’t work well — or as well as they could — we have a choice to make. Are we going to roll up our sleeves and do the hard work that is required to improve them, or are we going to sit around bitching and moaning?

While bitching and moaning may sometimes be cathartic, it is a losing strategy in the long run.


John Sambrook